Returns and Exchanges:

  • We do not accept returns or exchanges unless the product is damaged or incorrect.
  • We make sure to share valid product proof to every customer on whats app (if asked).
  • Order once shipped cannot be cancelled or refunded.

Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us immediately for a replacement or refund.

How to Return or Exchange:

Refunds:

  • Refunds for damaged or defective items will be processed to the original payment method within 7 business days of receiving the returned item.
  • Shipping fees are non-refundable and return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
  • For any undelivered/RTO orders, refund is processed only after the product reaches back to our warehouse after confirming the reason from logistics partner.

Warranty, Repair & Replacement Shipping:

  • For any product covered under warranty, if the product needs to be sent to us for inspection, repair, or replacement, the shipping/courier charges will be borne by the customer.
  • The warranty covers the eligible repair or replacement of the product as per the applicable warranty terms; shipping and transportation charges are not covered under warranty.