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Shipping Cost and Methods

We offer Standard and Free Shipping

Processing Time

Orders are typically processed within 1-2 business days. During peak seasons or supply issues, promotions, processing times may be extended, and we appreciate your understanding.

Shipping Time

For most serviceable pin codes, we try to deliver within 3-4 days. But due to unforeseen circumstances like weather, strikes, remote locations, stocking issues, or any other reason - it may take longer. You will however be able to track your package using a unique tracking link that we will Email/SMS/Whatsapp you after your order is sent to our delivery partner.

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email and whatsapp with a tracking number. You can track your order using the provided tracking information on our website or the courier's website.

Shipping Address Accuracy

Please ensure that your shipping address is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Shipping Delays

While we strive to provide accurate shipping estimates, unforeseen circumstances such as weather, customs clearance, or carrier delays may impact delivery times. We appreciate your patience in such situations.

Missing or Lost Packages

If your package is marked as delivered but you have not received it, or if your package is missing, please contact our customer support team at autopearlindia@gmail.com or whats app us at our customer support -989-989-7227 for assistance.

Note:

Once the order is shipped it cannot be cancelled . There may be a delay in delivery of one or two days from the estimated date based on the availability of the item.

Returns and Exchanges:

• We do not accept returns or exchanges unless the product is damaged or incorrect.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately for a replacement or refund.

How to Return or Exchange:

• Email us or connect via Whatsapp
  

Refunds:

• Refunds for damaged or defective items will be processed to the original payment method within 7 business days of receiving the returned item.
• Shipping fees are non-refundable and return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
• For any undelivered/RTO orders, refund is processed only after the product reaches back to our warehouse after confirming the reason from logistics partner.

HELP & SUPPORT

• Contact Us
• Warranty Registration